STEP 1 - HALF HOUR BEFORE YOU DEPART CRUISE SHIP
Please text to 07944 023003 with the following information
LEAVING SHIP IN HALF HOUR - SURNAME - NO OF PASSENGERS - SHIP NAME - CAR REGISTRATION
Please text information in exact order and contents. This allows us to efficiently organize your pickup.
STEP 2 -WALK TO OUR COLLECTION POINT
When you exist out of City Terminal walk toward the pick up lanes. Our flag is right by the Zebra. Please wait there and text the same number once you arrive with the following details:
WAITING - SURNAME - NO OF PASSENGERS - CRUISE SHIP
Please text the information in exact order & contents. We have 2 vehicles working this terminal. In the unlikely event that you were waiting more than 30 minutes please text STILL WAITING & we will respond back as a matter of urgency. Please try & reframe in calling us unless you feel this is an urgent matter.
STEP 3 - ONCE YOU BEEN PICKED UP
Please text back ‘ON OUR WAY’ (this allows us to identify if anyone has been left behind and get your car ready for collection