023 8212 7049 support@southamptoncruiseparkingservices.co.uk

HORIZON TERMINAL

Customer Instructions For Pick -Up

18th August : Ship -DISNEY FANTASY

STEP 1 - HALF HOUR BEFORE YOU DEPART CRUISE SHIP

Please text to 07944 023003 with the following information

LEAVING SHIP IN HALF HOUR - SURNAME - NO OF PASSENGERS - SHIP NAME - CAR REGISTRATION

Please text information in exact order and contents. This allows us to efficiently organize your pickup.

STEP 2 -WALK TO OUR COLLECTION POINT

When you exist out of Horizon Terminal walk left to the zebra crossing and you will see our flag. Please wait there and text the same number once you arrive with the following details:

WAITING - SURNAME - NO OF PASSENGERS - CRUISE SHIP

Please text the information in exact order & contents. We have 2 vehicles working this terminal, however 1 other driver working different terminals and can be diverted to help out if busy.  In the unlikely event that you were waiting more than 30 minutes please text STILL WAITING & we will respond back as a matter of urgency. Please try & reframe in calling us unless you feel this is an urgent matter.

STEP 3 - ONCE YOU BEEN PICKED UP

Please text back ‘ON OUR WAY’ (this allows us to identify if anyone has been left behind and get your car ready for collection)

DRIVER KIRT

The vehicle a 9 seater VAUXHALL VIVARO Reg : DN68 YTM

DRIVER IAN

You can track your pick-up vehicle in real time. 16 seater Ford Transit Min Bus. Reg : BN69 XGB

DRIVER MALCOM

You can track your pick-up vehicle in real time. 7 seater white Hyundai 1800. Reg : EF17 PFV

DRIVER HENDRICKS

This vehicle is a 9 seater Silver Renault Traffic People Carrier. Reg : YE65 WRU