023 8212 7049 support@southamptoncruiseparkingservices.co.uk

MAYFLOWER TERMINAL

Customer Instructions For Pick -Up

20th September : SHIP - VENTURA

25th September : SHIP - ARCADIA

26th September : SHIP - QUEEN MARY 2


STEP 1 - HALF HOUR BEFORE YOU DEPART CRUISE SHIP

Please text to 07944 023003 with the following information

LEAVING SHIP IN HALF HOUR - SURNAME - NO OF PASSENGERS - SHIP NAME - CAR REGISTRATION

Please text information in exact order and contents. This allows us to efficiently organize your pickup.

STEP 2 -WALK TO OUR COLLECTION POINT

When you exist out of Mayflower Terminal walk toward the pick up area. Our flag is just pass baggage pod 3. Please wait there and text the same number once you arrive with the following details:

WAITING - SURNAME - NO OF PASSENGERS - CRUISE SHIP

Please text the information in exact order & contents. We have 2 vehicles working this terminal. In the unlikely event that you were waiting more than 30 minutes please text STILL WAITING & we will respond back as a matter of urgency. Please try & reframe in calling us unless you feel this is an urgent matter.


STEP 3 - ONCE YOU BEEN PICKED UP

Please text back ‘ON OUR WAY’ (this allows us to identify if anyone has been left behind and get your car ready for collection)

DRIVER KURT

The vehicle a 9 seater VAUXHALL VIVARO Reg : DN68 YTM

DRIVER IAN

You can track your pick-up vehicle in real time. 16 seater Ford Transit Min Bus. Reg : BN69 XGB

DRIVER ANDY

You can track your pick-up vehicle in real time. 16 seater Ford Transit Min Bus. Reg : CV69 TZD

DRIVER HENDRICKS

This vehicle is a 16 seater Ford Transit Min Bus. Reg : CV69 TZD
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