STEP 2 -WALK TO OUR COLLECTION POINT
When you exist out of Ocean Terminal walk toward the pick up area. Face on you will see a path between lane 1 and 2, you will see our flag at the bottom end. Please wait their and text the same number once you arrive with the following details:
WAITING - SURNAME - NO OF PASSENGERS - CRUISE SHIP
Please text information in exact order & contents. We have 3 vehicles working this terminal. In the unlikely event that you were waiting more than 30 minutes please text STILL WAITING & we will respond back as a matter of urgency. Please try & reframe in calling us unless you feel this is an urgent matter.
STEP 3 - ONCE YOU BEEN PICKED UP
Please text back ‘ON OUR WAY’ (this allows us to identify if anyone has been left behind and get your car ready for collection)