customer information
Preparation For Pick Up & Vehicle Collection
THE MORNING OF YOUR DEPARTURE
For the latest departure details, please check the specific cruise terminal page where your ship will dock at Southampton Port. Each terminal offers unique information, so it's important to access the correct page to obtain the necessary vehicle details and instructions. This ensures we can coordinate a smooth and organized transfer, and have your vehicle prepared for a swift departure. We kindly ask all passengers to text half hour before departing their ship their co-ordinator (which can vary each day or terminal) . Their mobile will be located on your designated terminal page.
Ocean Terminal
Ocean Cruise Terminal - Southampton Cruise Centre which is Berth 46/47 is generally used by Carnival Corporation, which means that ships belonging to Cunard, Princess Cruises or P&O Cruises will normally be docked there
QE2 Terminal
The QE2 Cruise Terminal, situated at Berth 38/39, is named after the iconic Queen Elizabeth 2. This terminal is often used by luxury cruise lines such as Silversea, Regent Seven Seas Cruises, and Seabourn
MAYFLOWER TERMINAL
Mayflower Cruise Terminal, located at Berth 106, Our nearest terminal to our parking facility and is frequently used by Norwegian Cruise Line and Fred. Olsen Cruise Lines .
CITY TERMINAL
City Cruise Terminal, located at Berth 101, is primarily used by Royal Caribbean International and MSC Cruises
HORIZON TERMINAL
Horizon Cruise Terminal, located at Berth 102, is the newest terminal. It accommodates a variety of cruise lines, including Celebrity Cruises & TUI